If you see your headset in your computer's sound settings but still can't hear anything, try these steps next! If the headset still isn't showing up, unplug the headset from the USB port, shut down your computer, plug the headset back in, and restart your computer.
Try unplugging the headset and plugging it back in.Here we will break it down so you can find your issue and get it fixed quickly! When things go wrong there are a lot of things to check. Plugging a headset into a computer can get you some great sound in your softphone calls and virtual meetings.